COVID-19 June 18 Update: Dynamic Shipping to Canadian Customers
To Our Amazing Customers,
*** The following announcement applies to CANADIAN orders ONLY. All orders outside Canada, shipping remains unaffected. US customers still receive flat rate shipping of $11.99 CAN and can still receive free shipping upon purchase of $200 CAD of products. ***
With the current pandemic underway still, Canada Post made some policy changes this past week to their terms of service that dramatically increased their shipping rates of "oversized" products within Canada.
As a result, we've made the decision to switch to calculating shipping dynamically within Canada. Rates will vary across the country. An average sword order will cost around $15-25 CAD to ship domestically. An average small item will cost around $6-10 CAD to ship.
We highly recommend local customers to please consider selecting "curbside pickup" to pick up orders in person during our showroom hours if you can.
If you already placed an order, it hasn't been shipped yet, and you would like to switch to curbside pickup, please contact our customer support number right away: 416-768-3748. We are happy to refund you your shipping when you pick up your order.
We will keep customers updated as things evolve.
-- Fire and Steel Customer Support Team
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