Fire and Steel

COVID-19 Mar. 25 Update: Website Still Accepting Orders as Usual

To Our Amazing Customers,

With the spread of COVID-19 around the world, we wanted to provide our customers with the most up-to-date information as the situation evolves. Many of you have been asking about your online order statuses. As of today (Mar. 25, 2020), orders are still being taken on our website and fulfilled as usual. Shipping times have not been impacted.

Our team is committed to safety and health first. We are happy to report that none of our staff members have been exposed to COVID-19 or are experiencing any of its symptoms. We are practicing social distancing in the workplace and have implemented individual shifts to minimize any health impacts. In fulfilling orders, we enforce strict health guidelines to ensure your order is packed carefully with everyone's health in mind, including yours.

Most of our upcoming trade shows, conventions and festivals have been cancelled until at least June. We will continue to monitor the situation as more events reschedule.

We are continuing to introduce convention-exclusive products on our website every day, including many cosplay-friendly and battle-ready options. We are also uploading more non-weaponry product lines including collectors busts, wands, and other pop-culture display pieces.

As usual, you can buy from us online anytime, rain or shine. Generally, the price is the same online as conventions. Keep checking back on this page for our newest product offerings.

We are keeping our shipping rates as low as possible to help ensure all our customers get what they're looking for without having to risk their health or safety. Keep in mind, shipping is free throughout North America if you reach $200 CAD or more in your cart.

Due to a recent announcement by the Canadian government, all non-essential retail storefronts are to close until further notice. This means our showroom hours will be closed for the time being. Please note, this does not impact any online orders.

In the meantime, should there be any questions or concerns, our staff are committed to help.

Thanks for your continued support. Stay healthy!

-- Fire and Steel Team

Fire and Steel Gift Cards Now Available

Hi everyone,

We're happy to be announcing that gift cards are now available for purchase. You can find them under the "Featured Products" menu, on the "Fire and Steel Exclusive" menu, or by clicking here.

Many thanks to everyone who has continued to show us your love and support with online orders, drop ins and pick ups at the shop.

We are continuing to add new products of all types every day. Look forward to seeing some more of our battle-ready gear in the coming days!

Hope you all stay healthy, safe and get to enjoy the first few days of spring.

-- Fire and Steel Team

Business Still Running During COVID-19

To Our Amazing Customers,

You might be wondering how COVID-19 might be affecting our operations. We wanted to take the time to assure everyone that orders are still being taken on our website and fulfilled as usual.

However, due to the spread of COVID-19 around the world, many public gatherings have been cancelled or are expected to be cancelled in the coming weeks. This will inevitably affect our upcoming trade shows, conventions and festivals.

We realize some of you are waiting to buy items from us at those events. Please be aware, we are making efforts to list any convention-exclusive products on our website in the coming days. You can buy from us online anytime, rain or shine. For the most part, the price is the same online as conventions.

Our goal is to offer our entire catalog online for the first time. Keep checking back on this page for our newest product offerings. You can expect new products being regularly added in the coming weeks.

We are keeping our shipping rates as low as possible to help ensure all our customers get what they're looking for without having to risk their health or safety. Keep in mind, shipping is free throughout North America if you reach $200 CAD or more in your cart.

For those of you who are in the Greater Toronto Area in Canada, don't forget we also have drop-in store hours. You can drop by our shop every TUE-FRI from 9-5pm EST, and on SAT from 10-6pm EST. If these times do not work for you, just send us an email and book an appointment time: support@fireandsteel.ca. We are always happy to see our customers in-person. Our store location is:

2505 Dunwin Dr., Unit 8, Mississauga, ON L5M5H2

In the meantime, should there be any questions or concerns, our staff are committed to help.

Thanks for your continued support. Stay healthy!

-- Fire and Steel Team

Holiday Store Hours 2019

Hey everyone!

From the Fire and Steel team, we all wish you a very happy holiday season.

Statutory Holiday Closures

Due to the holidays, our shop will be closed on Dec. 25-26 and Jan. 1st. All other dates will be business as usual. Please refer to the About Us page for store hours. 

Online orders placed on these dates will be fulfilled on the next available business day. 

Thank you everyone for your continued support!

-- Fire and Steel Team

Black Friday and Cyber Monday Deals 2019

Dear Fans,

BLACK FRIDAY IS UPON US AGAIN!

It feels like just yesterday when I was posting about this. Once again, it's that time of year and yes we will be running Black Friday and Cyber Monday deals starting November 28, 2019 at midnight and will last until December 4, 2019. We are also taking pre-orders for new products. All products are limited in quantity and sales apply as quantities last.

Which items are going on sale (list is still being updated, please check back here for the detailed sale prices):

A) High end company exclusive katanas will all be 15% off current website price.

B) Necklaces: Will all be on sale, 40% off.

C) 10% off pre-orders for new products that are coming in the new year (Exact price TBA, products still being uploaded to the site):

1) Aquaman: Atlanna's 5-Point Trident 
2) Assassin's Creed Odyssey: Spear of Leonidas
3) Avengers: Thanos' Double Blade, Iron Man Bust, Black Panther Bust, Thanos Bust
4) Demon Slayer Swords (Kimetsu no Yaiba): Tanjiro, Zenitsu, Kyojuro,Giyu, Muichiro, Shinobu
5) Destiny: Ace of Spades Default and Alternate Skins, Better Devils, Mida Multi-Tool
6) Devil May Cry: V's Cane, Nero's Blue Rose
7) Fairy Tail: Erza's katana
8) Kingdom Hearts: Pumpkinhead Keyblade
9) Overwatch: Mei's Gun
10) PUBG: Wrench (LARP)
11) RWBY: Crescent Rose
12) Seven Deadly Sins: Meliodas's Lostvayne, Broken Sword

 

D) Specific swords and weaponry on sale for Black Friday Week (Check out our Black Friday page here to see prices)

1) Afro Samurai: Afro's Extreme Curve Katana
2) Aquaman: Aquaman's Trident
3) Assassin's Creed: Sword of Ojeda
4) Avengers: Thanos Infinity Gauntlet, Thor's Ragnarok Helmet, Captain America Helmet (Resin), Ant Man's Helmet, Loki's Chitauri Sceptre, 
5) Bleach: Ichigo Bankai Umbrella, Rukia Sode No Shirayuki Umbrella
6) Blue Exorcist: Kurikara
7) Braveheart: William Wallace's Sword of Freedom
8) Buffy the Vampire Slayer: Slayer Scythe (aka Buffy Axe)
9) Deadpool: Deadpool's swords
10) Fairy Tail: Erza's Black Wing Armour Sword
11) Fate Stay Night: Saber's Caliburn, Nero's Aestus Estus
12) Firefly: Malcolm Reynold's Gun 
13) Game of Thrones: Brienne of Tarth's Oathkeeper Blood Red Variant, Joffrey Baratheon's Widow's Wail, Ned Stark's Ice, Khal Drogo's Arakh
14) Gladiator: Maximus' Gladius (single and paired variants)
15) Gintama: Bokuto Shirasaya
16) God of War: Leviathan Axe
17) Harry Potter and Fantastic Beasts: All Wands
18) Kingdom Hearts: Fatal Crest (LARP)
19) League of Legends: Garen's sword 
20) Lord of the Rings: King Theoden's Sword, Kili's Dwarven Sword
21) One Piece: Mihawk's Yoru Greatsword
22) Overwatch: Reaper Gun (Resin and LARP), Tracer Gun (Resin and LARP), Mercy Gun (LARP), DVa Gun (Resin and LARP), McCree Gun (LARP), Soldier 76 Gun (LARP)
23) Pirates of the Caribbean: Jack Sparrow's Cutlass, Skull with Two Sabres
24) Star Wars: Light Sabers (All Colours), Light Saber Umbrellas (All Colours
25) Sword Art Online: Eugeo's Blue Rose, Kirito's Night Sky
26) Thundercats: Sword of Omens
27) Transformers: Optimus Prime's sword
28) Warcraft: Glaives of Azzinoth, Shadowmourne
29) Witcher: Geralt's Silver Sword, Geralt's Steel Sword, Ciri's Sword
30) Wonder Woman: Godkiller (long version)
31) Vikings: Lagertha's Black Longsword, Ragnar's Sword

 

 

FAQ1: "WILL MY ITEMS ARRIVE IN TIME FOR THE HOLIDAYS?"

 

The short answer is if you're in North America and you place an order prior to December 11, 2019, we can guarantee delivery by December 25, 2019.

If you're outside of North America, please place your order by November 30 to allow sufficient time for customs clearance and delivery.

This does not mean if you miss these deadlines that your order will not arrive in time, it just means we can no longer guarantee it with 100% certainty.

FAQ2: "WHAT ARE THE STORE HOURS DURING BLACK FRIDAY WEEK?"

Our store hours will remain unchanged during Black Friday Week. Our hours are: Tue-Fri: 9-5pm, Sat: 10-6pm.

Please make sure you are going to the correct address:

2505 Dunwin Dr., Unit 8, Mississauga, ON L5L1T1, CANADA

(Google Maps seems to sometimes direct customers to our old address and this is something we are trying very hard to correct).

If you have any other questions about our store hours, feel free to contact us at support@fireandsteel.ca 

 FAQ3: "HOW DO THE PRE-ORDERS WORK?"

Any item that is not yet in stock is a PRE-ORDER product and will be marked as such in the product description, along with the estimated wait time until the product arrives.

Once we have the product pages up for the pre-order products, you order it like normal. During Black Friday, there is a 10% discount off any pre-orders for new products. Please keep in mind, the estimated wait times are estimates only. Sometimes there can be delays of a week or two due to customs delays, etc.

No PayPal Account Required for Checking Out

Hi everyone,

UPDATE: We've fully switched payment processing to PayPal Express.

It will operate just like our normal checkout and ordering process. You do NOT need a PayPal account to use this checkout method (see image below). You can check out with just a credit or debit card.

If you have any questions, please contact our customer support. We'll be happy to assist you: support@fireandsteel.ca

Thank you for your patience and cooperation at this time!

 
NOTE: Customers do not need a PayPal account to check out. Please see the button circled above in red.

Store closure from Sept 20th to 24th

Hi everyone, 

Since we are running two events this weekend, Edmonton Expo and Windsor Comic-con, our store will be closed from Fri, Sept 20th to Tues, Sept 24th. We will resume our store hours as usual on Wed, Sept 25th. Thank you and sorry for the inconvenience.

 

Written by Seneth Passaperuma — September 19, 2019

Fan Expo Canada 2019 (MTCC North Building 4723)

Hi guys,

Come find us at the NORTH Building of the Metro Toronto Convention Center at BOOTH 4723!

*** Due to how hectic this event is, and the limited quantities we have of certain items, if you want us to reserve any of our products for you, PLEASE SEND US AN EMAIL AT: support@fireandsteel.ca *** 

-- Laura

Anime North 2019! New location booth 610-613. ** Shop closed May 24-25**

Hi guys,

This year Anime North organizers have been kind enough to give us more booth space. After many years being in the same spot, we've been moved to booths #610-613. Come find us there!

*** Due to how hectic this event is, and the limited quantities we have of certain items, if you want us to reserve any of our products for you, PLEASE SEND US AN EMAIL AT: support@fireandsteel.ca *** 

As a result of how busy this weekend is going to be, our shop will be closed May 24-25. Say hi to some of our new faces!

-- Laura

Store Location Closed Apr. 26-30, **Kingston CC and Napanee CC Cancelled**

Since we're running two events this weekend -- Calgary Fan Expo and CAPE Cornwall, our physical store will be CLOSED from Apr. 26-30, 2019. We apologize for any inconvenience we may have caused. Store hours will resume as usual on Wed. May 1, 2019.

See you guys in Calgary, AB and Cornwall, ON!

**Due to unforeseen circumstances, we were forced to cancel our appearances at Kingston Comic Con (Apr. 28, 2019) and Napanee Comic Con (Apr. 27, 2019). As a result of this, for this week only (Apr. 26-May 3), we will be offering free shipping to anyone living in Kingston, ON or Napanee, ON. Your shipping will be automatically refunded to you after purchasing from our website**

FREE Shipping at $200

For more more information about shipping, please look under "About Us"

News

COVID-19 Mar. 25 Update: Website Still Accepting Orders as Usual

To Our Amazing Customers, With the spread of COVID-19 around the world, we wanted to provide our customers with the most up-to-date information as the situation evolves. Many of you have been...

Fire and Steel Gift Cards Now Available

Hi everyone, We're happy to be announcing that gift cards are now available for purchase. You can find them under the "Featured Products" menu, on the "Fire and Steel Exclusive" menu,...

Business Still Running During COVID-19

To Our Amazing Customers, You might be wondering how COVID-19 might be affecting our operations. We wanted to take the time to assure everyone that orders are still being taken on our...

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